When questions become expectations

I attend a number of conferences every year.  Most conferences have a registration website, group rates at the hosting hotel, sessions to register for and events to attend.  Conferences ask that you pick and choose amongst you sessions and events in advance, so that they can make arrangements to handle the attendance.  In the last year or so, conferences have started asking other questions in order to better serve their attendees.  But the problem is, while they've added the questions to their process, they are not listening or planning sufficiently to deal with the response.   ... more ...

EA is the Bane of the Autocratic CIO

I was browsing through Gartner the other day looking for EA metrics and I stumbled across this fantastic tidbit: A strong CIO who firmly controls organization-wide IT issues and who establishes clear strategies for moving IT forward will be greatly aided by EA. Such a CIO will find that enterprise architecture provides the information he or she needs for important policy decisions, helps establish the organizational structures for processes that enforce those policies, and defines the metrics by which those policies are measured. And unfortunately I saw the wisdom of this quote as through the back side of a mirror. ... more ...

The 4 'A's of team behaviour

I've worked with a number of teams over the years. Built-from-scratch teams, in-place teams I've inherited and teams that have grown organically with me over a long period. In all cases, people have interesting dynamics when they operate in a team, but despite their ability to amaze me with their individualism, teams always seem to go through 4 stages as they react to a new leader. Apathy - "I don't need anyone but me" The first stage of team behaviour is that of apathy.  Apathy for the users' desires, the team's needs and the leader's instructions.  Apathy is most prominent ... more ...